Accessibility

Welcome to Gilded Balloon’s accessibility page. Gilded Balloon is committed to a policy of equal opportunities for all.

CONTACT DETAILS

Email: accessibility@gildedballoon.co.uk – a member of our team will get back to you within 3 working days. Feedback is always welcome.

Phone: Gilded Balloon Box Office (0)131 622 6552.

GENERAL INFORMATION

Bookable Access Facilities
Gilded Balloon provide free tickets for personal assistants. To book your personal assistant ticket, call our Box Office on (0)131 622 6552.

Assistance Dogs
Gilded Balloon welcomes Assistance Dogs in all of our venues. Please ask a member of staff on arrival if you require any assistance.

Special Effects
Some of our shows include the use of strobe lighting and/or haze. This is listed on the individual show page on the Gilded Balloon website.

Customers with Medical Requirements
If you need to bring food, drink or medication with you, we are happy to accommodate this. Please contact a member of staff if you need assistance. Our Venue Managers are all fully trained in First Aid.

Euan’s Guide
To see reviews of our venues and to add your own reviews we recommend Euan’s Guide: www.euansguide.com
We welcome your feedback and regularly check reviews on Euan’s Guide.


Accessibility at Gilded Balloon Basement & Gilded Balloon at Rose Theatre Edinburgh

 INTRODUCTION

During the year Gilded Balloon runs the Gilded Balloon Basement in the Basement of Rose Theatre Edinburgh and at certain times produces performances in the Main Theatre at the Rose Theatre Edinburgh.

The following provides all necessary information with regards to access in and around our venues.

GILDED BALLOON BASEMENT
Rose Theatre Basement, 204 Rose Street, Edinburgh EH2 4AZ

Box Office: 0131 622 6552

Venue Opening Times: 1 hour prior to performances

Arrival Guide

The Gilded Balloon Basement is only via 12 steps down with a hand rail on the right-hand side. The main entrance door is fastened open during standard opening hours (see opening hours above).

Please note that there are future plans in place to make building fully accessible.

Performance Spaces

BASEMENT

Accessed by 12 stairs down.

Box Office

The box office for the Gilded Balloon Basement is in the foyer at the bottom of the stairs inside the entrance to the Basement. Box Office staff are trained to assist all customers.

Toilets

There is no accessible toilet in the Basement venue.

Bar Facilities

There is a bar within the Gilded Balloon Basement.

Travel Guide

Arriving by train: Haymarket Train Station & Waverly Train Station are both a 15 minute walk from the venue.

Arriving by bus: Princes Street is a 3 minute walk from the venue and is served by many Lothian Bus services. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/

Parking: The nearest Blue Badge parking spaces are on George Street, Castle Street and the corner of Charlotte Square, each located about 400m from the front of the venue.

Sky Blue = Blue Badge Holder parking spaces
Dark Blue = Pay & Display parking spaces

GILDED BALLOON AT ROSE THEATRE EDINBURGH
204 Rose Street, Edinburgh EH2 4AZ

Box Office: 0131 622 6552

Venue Opening Times: 1.5 hours prior to each performance

Arrival Guide

Access to the Rose Theatre is via three steps which do not incorporate handrails, contrasting nosings or a tactile surface at the top. The main entrance door is fastened open during standard opening hours (see opening hours above).

There is no level access to Rose Theatre. The bars and Main Theatre are only accessed by between 3-41 steps. Please note that there are future plans in place to make building fully accessible.

Performance Spaces

CABARET BAR

Accessed by 23 stairs up.

MAIN THEATRE

Accessed by 40 stairs up.

Box Office

The Rose Theatre Box Office is located inside the Foyer on Level one. This box office does not have lowered access desk. Staff are trained to assist all customers.

Toilets

There is an accessible toilet in the main foyer.

Bar Facilities

Rose Theatre has 2 bars – on level one in the Foyer and on level two. Bars do not have lowered access but staff are trained to assist all customers.

Travel Guide

Arriving by train: Haymarket Train Station & Waverly Train Station are both a 15 minute walk from the venue.

Arriving by bus: Princes Street is a 3 minute walk from the venue and is served by many Lothian Bus services. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/

Parking: The nearest Blue Badge parking spaces are on George Street, Castle Street and the corner of Charlotte Square, each located about 400m from the front of the venue.

Sky Blue = Blue Badge Holder parking spaces
Dark Blue = Pay & Display parking spaces


Accessibility at Gilded Balloon Edinburgh Festival Fringe Venues

 INTRODUCTION

During the Edinburgh Festival Fringe Gilded Balloon runs 3 venues housing 14 performance spaces and 9 bars across the city. This document should provide you with all necessary information with regards to access around our Fringe venues. 

Please note: if you would like to download this document for your e-reader, click here.

GILDED BALLOON ROSE THEATRE
204 Rose Street, Edinburgh EH2 4AZ | Box Office: 0131 622 6552
Venue Opening Times: 10am – 1am everyday

Arrival Guide

Access to the Rose Theatre is via three steps which do not incorporate handrails, contrasting nosings or a tactile surface at the top. The main entrance door is fastened open during standard opening hours (see opening hours above).

There is no level access to Rose Theatre, however as the venue is currently under restoration all of the venue spaces are only accessed by between 12-73 steps. Please note that there are future plans in place to make building fully accessible.

Performance Spaces

BASEMENT

Accessed by 12 stairs down.

CABARET BAR

Accessed by 23 stairs up.

MAIN THEATRE

Accessed by 40 stairs up.

ATTIC

Accessed by 73 stairs up.

Box Office

The Rose Theatre Box Office is located inside the Foyer Bar on Level one. This is a lowered access desk. This box office does not have lowered access desk but staff are trained to assist all customers.

Toilets

There is an accessible toilet in the main foyer.

Bar Facilities

Rose Theatre has 3 bars – on level one, level two and within the Basement venue. Bars do not have lowered access but staff are trained to assist all customers.

Travel Guide

Arriving by train: Haymarket Train Station & Waverly Train Station are both a 15 minute walk from the venue.

Arriving by bus: Princes Street is a 3 minute walk from the venue and is served by many Lothian Bus services. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/

Parking: The nearest Blue Badge parking spaces are on George Street, Castle Street and the corner of Charlotte Square, each located about 400m from the front of the venue.

Sky Blue = Blue Badge Holder parking spaces
Dark Blue = Pay & Display parking spaces

Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations

GILDED BALLOON TEVIOT

Teviot Row House, 13 Bristo Square, EH8 9AJ | Box Office: 0131 622 6552
Venue Opening Times: 10am – 3am everyday

Arrival Guide

The venue can be accessed via 2 entrances:

  1. Main Entrance (stepped-access)

Access to the main entrance is via six steps which do not incorporate handrails, contrasting nosings or a tactile surface at the top. The main entrance door is fastened open during standard opening hours (see opening hours above).

There is a disabled call point located on a railing before and to the left of the main entrance which can be used to gain assistance. The call point is within comfortable reach of wheelchair users.

  1. Secondary Entrance (platform lift or steps)

Access to the secondary entrance is via a gate which is located beyond the aforementioned disabled call point, before and to the left of the main entrance. The gate is fastened open during standard opening hours (see opening hours above).

Lifts are available to most floors and there is a variety of seating throughout the venue. All venues are accessible by level access apart from the Billiard Room and Balcony which are accessible by approximately 16 steps up.

PERFORMANCE SPACES

DEBTATING HALL
♿ Wheelchair Access, Lift Access, 6 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

DINING ROOM
♿ Wheelchair Access, Lift Access, 2 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

NIGHTCLUB
♿ Wheelchair Access, Lift Access, 3 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

WINE BAR
♿ Wheelchair Access, Lift Access, 4 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

SPORTSMANS
♿ Wheelchair Access, Lift Access, 2 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

WEE ROOM
♿ Wheelchair Access, Lift Access, 2 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

THE TURRET
♿ Wheelchair Access, Lift Access, 2 Wheelchair Space, Accessible Facilities, Accessible Toilets

BALCONY
Please be aware this venue can only be accessed by stairs. This involves lift access to Basement level and 16 steps up to venue.

BILLIARD ROOMPlease be aware this venue can only be accessed by stairs. This involves lift access to Basement level and 15 steps up to venue.

Box Office

The Charles Street Box Office (outside Teviot) can be accessed from street level – please be aware that this box office does not have lowered access windows but staff are trained to assist all customers.

The Main Box office is located inside Teviot Row House at Level one, inside the Main entrance and has a lower access desk.

Toilet Facilities

♿Accessible toilets are located by the lifts on the ground floor, level 1 and level 2.

The nearest Changing Places toilet facilities are available at the National Museum of Scotland. For more details click here: http://www.uktoiletmap.org/toilet/view/1149

Café Facilities

The New Amphion is located on the second floor via the lift and has a lowered access counter for ordering meals, snacks and drinks.

All other facilities at Teviot are fully accessible including the Gilded Garden.

Travel guide

Arriving by train: The nearest train station is Edinburgh Waverly and is approximately 15 minute walk or 8 minute taxi ride away.

Arriving by bus: The nearest bus stops are located on Lothian Street approximately 130 metres from Teviot Row House. Lothian bus service numbers 2, 41, 42, 47 & 67 stop on Lothian Street and numerous other services stop on South Bridge. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/

Parking: The closest Blue Badge parking is along Howden Street, approximately 400m from the entrance to Teviot. Please note that all parking spaces around George Square are closed off to the public in August. Parking spaces highlighted in Sky Blue are for Blue Badge holders, parking spaces highlighted in Dark Blue are pay and display parking areas.

 

Sky Blue = Blue Badge Holder parking spaces
Dark Blue = Pay & Display parking spaces

Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations

Drop Off: Taxis and cars are able to drop off at the junction of Crighton Street and Chapel Street (see map below). Please advise the Security Guard of your needs upon arrival. From this point there will be level access up to Teviot along Charles St.


GILDED BALLOON AT THE MUSEUM

South Entrance, Lothian Street, EH1 1HB | Box Office 0131 622 6552
Venue Opening Times: 10am – 2am everyday

 Arrival Guide

There is level access to the Auditorium via the South Entrance on the Lothian Street.

Performance Spaces

AUDITORIUM

Wheelchair Access, 2 Wheelchair Spaces, Accessible Facilities, Accessible Toilets

Box Office

The Museum Box Office is located inside the foyer of the Auditorium. This is a lowered access desk.

Toilet Facilities

The museum has fully accessible toilet facilities including a Changing Places Toilet facility.

Travel Guide

Arriving by train: The nearest train station is Edinburgh Waverly and is approximately 15 minute walk or 8 minute car ride away.

Arriving by bus: The nearest bus stops are located on Lothian Street approximately 130 metres from the National Museum of Scotland. Lothian bus service numbers 2, 41, 42, 47 & 67 stop on Lothian Street and numerous other services stop on South Bridge. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/

Parking: The closest Blue Badge parking is along Chambers Street, about 250m from the venue (see map below).

Sky Blue = Blue Badge Holder parking spaces
Dark Blue = Pay & Display parking spaces

Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations

Drop off: We recommend being dropped off at the loading bay on the corner of South & West College Street.