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Work With Us

JOIN THE TEAM…

Work with us! Our amazing staff are integral to ensuring a smooth, safe and fun environment for all artists and audiences who attend Gilded Balloon venues and events year-round and during the Edinburgh Festival Fringe. We have a small team of full-time staff and we recruit for temporary staff and crew for our various events including the Fringe in August.

Check out our current vacancies and how to apply below. If you have any questions or would like further information about any of our roles email admin@gildedballoon.co.uk.

Work with us GB 2024

CURRENT VACANCIES

Bar Supervisor

If you’re a whizz behind the bar and love the arts and comedy then this is the job for you! Ideally you’ll have experience working in a busy bar environment with a flair for customer service. You must be an active and enthusiastic communicator as you’ll be expected to promote shows as well as offer advice and guidance on the bar menus. A big plus if you’ve also got your personal licence, cocktail making or barista experience! This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to retain large amounts of information. As the face of the venue, excellent communication skills and a friendly demeanour are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority.

Bar Staff

If you’re a whizz behind the bar and love the arts and comedy then this is the job for you! Ideally you’ll have experience working in a busy bar environment with a flair for customer service. You must be an active and enthusiastic communicator as you’ll be expected to promote shows as well as offer advice and guidance on the bar menus. A big plus if you’ve also got your personal licence, cocktail making or barista experience! This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to retain large amounts of information. As the face of the venue, excellent communication skills and a friendly demeanour are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority.

Box Office Supervisor

The Box Office team is one of the first points of contact for most audiences attending the festival, so a high standard of customer service and a bright personality are a must. Ideally you will have worked in a box office before, but this is not a must! You’ll be working across some or all of our venues. The Box Office team is instrumental in sharing our incredible shows with our audiences, selling tickets and giving recommendations based on audience interests. This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to retain large amounts of information. As the face of the venue, excellent communication skills and a friendly demeanour are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority.

Box Office Staff

The Box Office team is one of the first points of contact for most audiences attending the festival, so a high standard of customer service and a bright personality are a must. Ideally you will have worked in a box office before, but this is not a must! You’ll be working across some or all of our venues. The Box Office team is instrumental in sharing our incredible shows with our audiences, selling tickets and giving recommendations based on audience interests. This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to retain large amounts of information. As the face of the venue, excellent communication skills and a friendly demeanour are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority.

Front of House Supervisor

Our incredible Front of House team play a vital role in ensuring a safe, enjoyable experience for artists and audiences at Gilded Balloon venues during the Edinburgh Festival Fringe. This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to think on your feet. As the face of the venue, excellent communication skills and a friendly demeanour are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority. In the Front of House Supervisor role you will be leading the team with the other Supervisors and directing the Assistants to make sure the shows run on time and audiences are safe.

Front of House Staff

Our incredible Front of House team play a vital role in ensuring a safe, enjoyable experience for artists and audiences at Gilded Balloon venues during the Edinburgh Festival Fringe. This fast-paced, public-facing position requires stamina, multitasking skills, and the ability to think on your feet. As the face of the venue, excellent communication skills and a friendly demeanor are essential for interacting with the thousands of people you'll encounter daily. While capable of working independently, being a team player is a top priority.

BOX OFFICE MANAGER

The Box Office Manager will work closely with the Directors, General Manager and Programming / Producing team to manage the set-up of shows in the ticketing system. In the run up and and during the Festival they will oversee preparations and day to day operations of our festival box offices across our venue sites. This will include equipment procurement and installation, staff management, financial reporting and reconciliation and liaison with our ticketing provider, Red61. This is an exciting opportunity for someone with Box Office and people management experience who thrives in a fast-paced environment. Application deadline - 28th March

Our statement on equal opportunity

Gilded Balloon is committed to encouraging equality of opportunity, greater diversity and inclusion, and eliminating discrimination across our activities. This includes providing fair treatment to our current and prospective workforce. We strive to challenge all forms of discrimination and inequality including those based on the grounds of race, colour, ethnicity, nationality, social or economic background, gender, gender identity, pregnancy and maternity, marital or civil partnership status, disability, religion or beliefs, income, age or sexual orientation. Gilded Balloon aims to promote a positive culture that celebrates diversity, where everyone is treated with respect and dignity. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We expect our employees to support these commitments and to assist in their realisation.

Code of Conduct

In order to create safe and enjoyable spaces for our staff, visiting companies and audiences it’s very important to us that anyone engaging with Gilded Balloon signs up to our Code of Conduct. We expect anyone working with us to share in it’s ethos. You can read our Code of Conduct here.

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