Fringe Staff (Temporary)

Our Fringe Staff teams work across our venues in a variety of roles to create a safe and welcoming environment for all our audiences and artists.

TO APPLY

To apply to be part of Team GB during the Edinburgh Festival Fringe 2019 please read the descriptions and use the application form below to apply.

Worked for Team GB in the past? 
Please fill out the application form and indicate when and in what position you worked with us.

GENERAL CRITERIA

All applicants must:

  • be aged 18 years and over and
  • have the right to work in the UK
  • be free to work from 29th July – 26th August 2019 (depending on roles, the days prior may also be required for training)
  • be enthusiastic, motivated and hard working with a passion for the arts

INTERVIEWS

We will contact you by email or phone if you are selected for interview. Due to the high volume of applications we will unfortunately only be able to contact those selected to attend an interview.
Interviews will be conducted in person and via video chat throughout May and June.

ROLE DESCRIPTIONS

BOX OFFICE
The box office team are the first point of contact for most audiences attending the festival, so a high standard of customer service and a bright personality are a must. Ideally you will have worked in a box office before, but this is not a must! You’ll be working across some or all of our five venues.

BOX OFFICE OPERATORS
Duties:

  • Chatting with the public, giving advice, directions and recommending shows
  • Working on VIA ticketing system to process tickets
  • Cash handling
  • See as many shows as possible so you can recommend to customers!

BOX OFFICE SUPERVISORS
Duties:

  • Working on VIA ticketing system to process tickets
  • Managing teams of sellers including managing any escalated issues while using your own initiative
  • Work with Box Office Managers on general tasks including managing sold out boards, comps, offers in the system and artist requests
  • Cash handling and end of day reconciliation
  • See as many shows as possible so you can recommend to customers!

FRONT OF HOUSE TEAM
As a fast-paced, public facing role you’ll have to have the stamina and enthusiasm for working in a busy theatre environment as well as the capacity to multi-task and think on your feet. Being a people person is a must since you’ll encounter thousands of people on a daily basis and you need to be the face of the venue. You’ll need to be a strong communicator with the confidence to work independently where necessary but you must first and foremost be able to function as part of a team.

FRONT OF HOUSE STAFF
Duties:

  • Welcoming, directing, queuing and seating audiences
  • Liaising with performers, basic stage management and ensuring that performances start and end on time
  • First point of contact for general public and providing a high level of customer service
  • Being pro-active in approaching audience members to ensure they know where to go and get to venues safely.

FRONT OF HOUSE SUPERVISORS
Duties:

  • Supervising a team of Front of House Staff in our venues including ensuring queues are managed, shows start on time and staff and patrons are well looked after.
  • Ensure that crowds are seated promptly and shows start and finish on time
  • Be the first escalation point for audience issues
  • Working with Venue Managers to ensure GB policies and procedures are enforced throughout our venues.

PROMOTIONS TEAM
As ambassadors of the Gilded Balloon, you’ll be based in various outdoor locations, engaging the public with our programme. You must be an active and enthusiastic communicator with a genuine passion for theatre, comedy and the arts as you’ll be expected to see the shows you’re promoting. If you love meeting new people and have the kind of personality which doesn’t shy away from approaching members of the public come rain or shine then this is the role for you!

PROMOTIONS STAFF
Duties:

  • Distributing flyers and PR materials on behalf of the shows affiliated with our venue.
  • Be pro-active in approaching potential audiences about our GB programme.
  • See as many shows as possible so you can recommend to customers!

BAR TEAM
If you’re a whizz behind the bar and love the arts and comedy then this is the job for you! Ideally you’ll have experience working in a busy bar environment with a flair for customer service. You must be an active and enthusiastic communicator as you’ll be expected to promote shows as well as offer advice and guidance on the bar menus. A big plus if you’ve also got your personal license, cocktail making or barista experience!

BAR STAFF
Duties:

  • The bar team are on hand to service customer’s needs before and after shows – serving a variety of food and drink including cocktails and coffee
  • Ensuring bars and public areas are kept clean and safe for staff and public
  • Ensuring bars are fully stocked
  • Cash/payment handling
  • Being engaged with the Gilded Balloon programme so you can chat to patrons

BAR SUPERVISORS
Duties:

  • The bar team are on hand to service customer’s needs before and after shows – serving a variety of food and drink including cocktails and coffee
  • Ensuring bars and public areas are kept clean and safe for staff and public
  • Ensuring bars are fully stocked
  • Cash handling/end of day reconciliation
  • Supervise the bar teams ensuring they get breaks, follow GB policies and procedures and answer any questions
  • Be the first escalation point for customer issues

APPLICATION FORM

FRINGE STAFF (Temporary) - APPLICATION FORM

You will be contacted directly by email or phone so please ensure that you input correct contact information otherwise you may miss out!
  • Please note: you must be 18 years or over on 29th July 2019 to work in GB venues.
  • Please list any previous experience & employment history that is relevant to the role you are applying for. Please include dates of employment, company names and your position at each.
  • Please list any hobbies, interests or interesting facts about yourself that might give us a better idea of who you are and why you might fit in with Team GB.