Teviot Row House, 13 Bristo Square, EH8 9AJ
Venue Opening Times: 10:00 – 05:00 everyday
Email: firstname.lastname@example.org – a member of our team will get back to you within 3 days. Feedback is always welcome.
Phone: Gilded Balloon Box Office (0)131 622 6552.
Bookable Access Facilities
Gilded Balloon provide free tickets for personal assistants. To book your personal assistant ticket, call our Box Office on (0)131 622 6552.
Gilded Balloon welcomes Assistance Dogs in all of our venues. Please ask a member of staff on arrival if you require any assistance
Some of our shows include the use of strobe lighting and/or haze. This is listed on the individual show page on the Gilded Balloon website.
Customers with Medical Requirements
If you need to bring food, drink or medication with you, we are happy to accommodate this. Please contact a member of staff if you need assistance. Our Venue Managers are all fully trained in First Aid.
Edinburgh during the Fringe
The roads and streets of Edinburgh become extremely congested during the festival. Please bear this in mind and leave extra time to travel to performance spaces.
We endeavor to ensure everyone is able to enjoy the Fringe in a comfortable and secure environment. If you require extra time or a specific seat in our performance spaces please speak to a member of staff on arrival to the venue so we can allow extra time and/or reserve seats if required.
To see reviews of our venues and to add your own reviews we recommend Euan’s Guide: www.euansguide.com.We welcome your feedback and regularly check reviews on Euan’s Guide
The venue can be accessed via 2 entrances:
1. Main Entrance (stepped-access)
Access to the main entrance is via six steps which do not incorporate handrails, contrasting nosings or a tactile surface at the top. The main entrance door is fastened open during standard opening hours (see opening hours above).There is a disabled call point located on a railing before and to the left of the main entrance which can be used to gain assistance. The call point is within comfortable reach of wheelchair users.
2. Secondary Entrance (platform lift or steps)
Access to the secondary entrance is via a gate which is located beyond the aforementioned disabled call point, before and to the left of the main entrance. The gate is fastened open during standard opening hours (see opening hours above).
Lifts are available to most floors and there is a variety of seating throughout the venue. All venues are accessible by level access apart from the Billiard Room and Balcony which are accessible by 16 steps up.
DEBATING HALL – wheelchair access, lift access, 6 wheelchair spaces
DINING ROOM – wheelchair access, lift access, 2 wheelchair spaces
NIGHTCLUB – wheelchair access, lift access, 3 wheelchair spaces
WINE BAR – wheelchair access, lift access, 4 wheelchair spaces
SPORTSMANS – wheelchair access, lift access, 2 wheelchair spaces
WEE ROOM – wheelchair access, lift access, 2 wheelchair spaces
THE TURRET – wheelchair access, lift access, 2 wheelchair spaces
BALCONY – accessed by 16 stairs up, NO wheelchair access
BILLIARD ROOM – accessed by 16 stairs up, NO wheelchair access
The Charles Street Box Office (outside Teviot) can be accessed from street level – please be aware that this box office does not have lowered access windows but staff are trained to assist all customers. The Main Box office is located inside Teviot Row House at Level one, inside the Main entrance and has a lower access desk.
Accessible toilets are located by the lifts on the ground floor, level 1 and level 2.
The nearest Changing Places toilet facilities are available at the National Museum of Scotland. For more details click here: http://www.uktoiletmap.org/toilet/view/1149
The New Amphion is located on the second floor via the lift and has a lowered access counter for ordering meals, snacks and drinks. All other bars at Teviot are accessible including the Gilded Garden. None have lowered counters however staff are trained to assist all patrons.
Arriving by train: The nearest train station is Edinburgh Waverly and is approximately 15 minute walk or 8 minute taxi ride away.
Arriving by bus: The nearest bus stops are located on Lothian Street approximately 130 metres from Teviot Row House. Lothian bus service numbers 2, 41, 42, 47 & 67 stop on Lothian Street and numerous other services stop on South Bridge. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/
Parking: The closest Blue Badge parking is along Howden Street, approximately 400m from the entrance to Teviot. Please note that all parking spaces around George Square are closed off to the public in August. Parking spaces highlighted in Sky Blue are for Blue Badge holders, parking spaces highlighted in Dark Blue are pay and display parking areas.
Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations
Drop Off: Taxis and cars are able to drop off at the junction of Crighton Street and Chapel Street (see map below). Please advise the Security Guard of your needs upon arrival. From this point there will be level access up to Teviot along Charles St.