Patter Hoose

3 Chambers Street, EH1 1HT | Box Office: 0131 622 6552
Venue Opening Times: 10am – 5am daily

CONTACT DETAILS

Email: accessibility@gildedballoon.co.uk – a member of our team will get back to you within 3 days. Feedback is always welcome.
Phone: Gilded Balloon Box Office (0)131 622 6552.

GENERAL INFORMATION

Bookable Access Facilities
Gilded Balloon provide free tickets for personal assistants. To book your personal assistant ticket, call our Box Office on (0)131 622 6552.
Assistance Dogs
Gilded Balloon welcomes Assistance Dogs in all of our venues. Please ask a member of staff on arrival if you require any assistance
Special Effects
Some of our shows include the use of strobe lighting and/or haze. This is listed on the individual show page on the Gilded Balloon website.
Customers with Medical Requirements
If you need to bring food, drink or medication with you, we are happy to accommodate this. Please contact a member of staff if you need assistance. Our Venue Managers are all fully trained in First Aid.
Edinburgh during the Fringe
The roads and streets of Edinburgh become extremely congested during the festival. Please bear this in mind and leave extra time to travel to performance spaces.
Early Access
We endeavor to ensure everyone is able to enjoy the Fringe in a comfortable and secure environment. If you require extra time or a specific seat in our performance spaces please speak to a member of staff on arrival to the venue so we can allow extra time and/or reserve seats if required.
Euan’s Guide
To see reviews of our venues and to add your own reviews we recommend Euan’s Guide: www.euansguide.com.We welcome your feedback and regularly check reviews on Euan’s Guide
AccessAble
Further Information about this venue on AccessAble here

ARRIVAL GUIDE

The venue can be accessed via 2 entrances: Stepped entrance (stepped-access)
1. Access to the main entrance is via three steps with handrails, but no contrasting nosings or a tactile surface at the top. The main entrance door is fastened open during standard opening hours (see opening hours above).
2. Platform Lift entrance (platform lift) Access to the secondary entrance is via a door which is located approx. 3 metres away from the stepped entrance. The door is closed during operating hours with staff members available to assist when the platform lift is required.

PERFORMANCES SPACES

Lifts are available to all floors and there is a variety of seating throughout the venue. All venues are accessible via the building’s lift with level access once at the floor.
Venues:
1. Doonstairs
2. Dram
3. Nip
4. Other Yin
5. Big Yin
All venues have wheelchair access, lift access and 2 wheelchair spaces

BOX OFFICE

The Patter Hoose Box Office is located in the main foyer at Adam House. This does not have lowered desk but staff are trained to assist all customers.

TOILET FACILITIES

Accessible toilets are located on the Basement Level (one level down from the main foyer) and level 3.
The nearest Changing Places toilet facilities is at the National Museum of Scotland. For more details click here: http://www.uktoiletmap.org/toilet/view/1149

BAR/CAFE FACILITIES

The main bar is located on level one through the main foyer. Bar does not have lowered counter but staff are trained to assist all customers. There is another bar located on level 2.

TRAVEL GUIDE

Arriving by train: The nearest train station is Edinburgh Waverly and is approximately 13 minute walk or 7 minute taxi ride away.
Arriving by bus: The nearest bus stops are located on South Bridge. Many Lothian bus services stop on South Bridge. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/
Parking: The closest Blue Badge parking is on Chambers Street approximately 150m from the entrance to Patter Hoose. Parking spaces highlighted in Sky Blue are for Blue Badge holders, parking spaces highlighted in Dark Blue are pay and display parking areas.

Sky Blue – Blue badge holder display parking
Dark Blue – pay & display parking spaces

Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations
Drop Off: Taxis and cars are able to drop off outside Adam House if parking bays are available.