Old Tolbooth Market

179a Canongate, EH8 8BN | Box Office: 0131 622 6552
31st Jul – 25th Aug 11:30am-midnight

CONTACT DETAILS

Email: accessibility@gildedballoon.co.uk – a member of our team will get back to you within 3 days. Feedback is always welcome.
Phone: Gilded Balloon Box Office (0)131 622 6552.

GENERAL INFORMATION

Bookable Access Facilities
Gilded Balloon provide free tickets for personal assistants. To book your personal assistant ticket, call our Box Office on (0)131 622 6552.
Assistance Dogs
Gilded Balloon welcomes Assistance Dogs in all of our venues. Please ask a member of staff on arrival if you require any assistance
Special Effects
Some of our shows include the use of strobe lighting and/or haze. This is listed on the individual show page on the Gilded Balloon website.
Customers with Medical Requirements
If you need to bring food, drink or medication with you, we are happy to accommodate this. Please contact a member of staff if you need assistance.
Edinburgh during the Fringe
The roads and streets of Edinburgh become extremely congested during the festival. Please bear this in mind and leave extra time to travel to performance spaces.
Early Access
We endeavor to ensure everyone is able to enjoy the Fringe in a comfortable and secure environment. If you require extra time or a specific seat in our performance spaces please speak to a member of staff on arrival to the venue so we can allow extra time and/or reserve seats if required.
Euan’s Guide
To see reviews of our venues and to add your own reviews we recommend Euan’s Guide: www.euansguide.com. We welcome your feedback and regularly check reviews on Euan’s Guide.

ARRIVAL GUIDE

The Old Tolbooth Market has level access through the main entrance. Please note the ground is cobble stones and is fairly uneven in places.
Food stalls and the Gilded Balloon Box Office are all accessible via level access from the main entrance.
There is ramp access to the ‘Bottom’ performance space. ‘Top’ & ‘Bothy’ have stepped access only. See below for details.

PERFORMANCES SPACES

BOTTOM – wheelchair access, temporary ramp, 2 wheelchair spaces
TOP – accessed by 14 stairs up
BOTHY – accessed by 10 stairs down

BOX OFFICE

The Gilded Balloon box office at Old Tolbooth Market is located next to the main entrance and has level access. Please note: this box office does not have a lowered desk however staff are trained to assist all patrons.

TOILET FACILITIES

Location of accessible toilet facilities to be confirmed.

BAR/CAFE FACILITIES

The Old Tolbooth Market has a variety of food stalls and an indoor bar. Please note: the indoor bar is not accessible but the outdoor area is licenced until 10pm and staff will assist as required.

TRAVEL GUIDE

Arriving by train: The nearest train station is Edinburgh Waverly and is approximately 8 minute walk or 2 minute car ride away.
Arriving by bus: The nearest bus stops are located on the Royal Mile/High Street outside the Old Tolbooth Market. Lothian bus service number 35 stops on Royal Mile/High Street and numerous other services stop on North Bridge a 9 minute walk away. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/
Parking: The closest Blue Badge parking is on Cockburn Street and Horse Wynd, approximately 1000m from the entrance to Old Tolbooth Market. Parking spaces highlighted in Sky Blue are for Blue Badge holders, parking spaces highlighted in Dark Blue are pay and display parking areas.


Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations
Drop off: Taxis and cars are able to drop off directly outside the venue turning in to the private car park off the Royal Mile/High Street.