Gilded Balloon Basement

Rose Theatre Basement, 204 Rose Street, Edinburgh EH2 4AZ
Box Office: 0131 622 6552
Venue Opening Times: 1 hour prior to performances

CONTACT DETAILS

Email: accessibility@gildedballoon.co.uk – a member of our team will get back to you within 3 days. Feedback is always welcome.
Phone: Gilded Balloon Box Office (0)131 622 6552.

GENERAL INFORMATION

Bookable Access Facilities
Gilded Balloon provide free tickets for personal assistants. To book your personal assistant ticket, call our Box Office on (0)131 622 6552.
Assistance Dogs
Gilded Balloon welcomes Assistance Dogs in all of our venues. Please ask a member of staff on arrival if you require any assistance
Special Effects
Some of our shows include the use of strobe lighting and/or haze. This is listed on the individual show page on the Gilded Balloon website.
Customers with Medical Requirements
If you need to bring food, drink or medication with you, we are happy to accommodate this. Please contact a member of staff if you need assistance. Our Venue Managers are all fully trained in First Aid.
Early Access
We endeavor to ensure everyone is able to enjoy the show in a comfortable and secure environment. If you require extra time or a specific seat in our venue please speak to a member of staff on arrival or call in advance so we can reserve a seat for you.
Euan’s Guide
To see reviews of our venues and to add your own reviews we recommend Euan’s Guide: www.euansguide.com.We welcome your feedback and regularly check reviews on Euan’s Guide

ARRIVAL GUIDE

The Gilded Balloon Basement is only via 12 steps down with a hand rail on the right-hand side. The main entrance door is fastened open during standard opening hours (see opening hours above).
Please note that there are future plans in place to make building fully accessible.

PERFORMANCES SPACES

Basement – access by 12 steps down

BOX OFFICE

The box office for the Gilded Balloon Basement is in the foyer at the bottom of the stairs inside the entrance to the Basement. Box Office staff are trained to assist all customers.

TOILET FACILITIES

There is no accessible toilet in the Basement venue

BAR/CAFE FACILITIES

The Basement has a small bar that serves a range of beverages and light snacks.

TRAVEL GUIDE

Arriving by train: Haymarket Train Station &Waverly Train Station are both a 15 minute walk from the venue.
Arriving by bus: Princes Street is a 3 minute walk from the venue and is served by many Lothian Bus services. Details of timetables are available from Lothian Buses https://lothianbuses.co.uk/
Parking: The nearest Blue Badge parking spaces are on George Street, Castle Street and the corner of Charlotte Square, each located about 400m from the front of the venue.

Sky Blue – Blue badge holder display parking
Dark Blue – pay & display parking spaces


Further information on parking can be found at the Edinburgh Council site: http://www.edinburgh.gov.uk/info/20085/parking_spaces/507/parking_bay_locations