Join Team GB!

We’ve got lots of exciting things in the pipeline and we are on the look out to expand the year round Team GB! Check our website regularly for new positions we’ll be posting…

First up, we’re on the look out for Venue Staff 

Basic Job Outline…

We are currently recruiting for Venue Staff in the following roles to provide a welcoming and comfortable atmosphere for patrons to the Gilded Balloon @ Rose Theatre venue.

  • Front of House/Bar staff
  • Box Office Sellers
  • Box Office Supervisors

These roles will involve predominantly evening and weekend hours with shifts likely to be from 3-5 hours. We are looking with people with relevant experience who will provide outstanding customer service to patrons. Currently we are recruiting only for our winter program (November – December), but with the possibility of further employment in 2018 with our year-round program.

Key Responsibilities for Front of House/Bar role…

  • Working as part of the venue team to ensure the safety and comfort of patrons in and around the venue.
  • Welcoming, directing and seating patrons in the venue.
  • Cleaning and removal of rubbish from public areas and performance spaces.
  • Assisting in the safe evacuation of the venue in case of emergency.
  • Serving hot and cold drinks, and other commodities from behind the bar.
  • Monitoring venues and audiences throughout shows to ensure the safety and enjoyment of all.
  • Acting at all times in accordance with bar policy, licensing laws, and health and safety regulations.
  • Assisting with box office team where required.
  • Keeping bar and surrounding areas clean, tidy and well stocked.
  • Completing other reasonable duties as requested by the Manager.
  • All employees will comply with Gilded Balloon’s code of conduct, policies and procedures, which will be explained during induction.


Key Responsibilities for Box Office roles…

  • Working as part of the venue team to ensure the safety and comfort of patrons in and around the venue.
  • Welcoming and directing patrons in the venue. You will be the first point of contact with the public, so a strong customer service skill set required along with being a confident sales person.
  • Selling tickets to shows through the VIA ticketing system
  • Cash handling and till balancing at end of shift.
  • Cleaning and removal of rubbish from public areas and performance spaces.
  • Assisting in the safe evacuation of the venue in case of emergency.
  • Monitoring venues and audiences throughout shows to ensure the safety and enjoyment of all.
  • Assisting with front of house/bar team where required.
  • Completing other reasonable duties as requested by the Manager.
  • All employees will comply with Gilded Balloon’s code of conduct, policies and procedures, which will be explained during induction.


What we are looking for…

Experience in a bar, box office and/or front of house role.

Excellent customer service skills.

Flexible approach to work.

Confidence working individually and as part of a team.

Available to work a variety of hours including evening and weekends.

Available in Edinburgh throughout the Christmas and New Year period.


In addition to the above, it would be nice to have…

Previous experience of working in a theatre venue or at a festival.

A passion for the arts industry (comedy, cabaret and theatre in particular).

And, of course, a sense of humour.


How to Apply…

Please send a cover email along with your CV to Emily Tucker, emilytucker@gildedballoon.co.uk. Please specify in the email if you are interested in a particular role with the organisation.

Applications close at 12noon on Monday 13th November 2017  – Late applications may not be considered.

Interviews will take place on Thursday 15th November at the Gilded Balloon office – 2 Commercial Street, Suite 1F4, Edinburgh, EH6 6JA.

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Job Title: GB Basement Theatre & Rose Theatre – Venue Staff

Reports To: Venue Manager and Duty Managers

Based at: Rose Theatre

Start Date: November 2017

Rate of pay: £8.00-£8.30/hour (based on role)

Restrictions: Applicants must be 18+ and have legal right to work in the UK

Contract type: Casual

 

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